Help Center & FAQ
Your Questions, Answered.
Whether you’re new to investing or need clarity on our tools, we’re here to help. Browse our most common questions below or reach out anytime.
🔹 Getting Started
What is Fintrix?
Fintrix is an AI-powered trading and portfolio automation platform designed to help you invest smarter. We offer market insights, signal-based trading, and tools to build and manage diversified portfolios with ease.
How do I sign up?
Is there a minimum deposit?
Do I need to verify my identity?
🔹 Plans & Pricing
What plans are available?
Basic Plan – $1,000
Core AI access & automation
Elite Momentum – $2,000
Full AI signals + execution
Pro Vault – $5,000
Advanced tools + strategy
Prestige Tier – $10,000
Diversification + support
Legacy Accelerator – $15,000
Multi-asset planning + AI
Pinnacle Max – $20,000
Full access + private sessions
How do I sign up?
Can I try before I buy?
Can I cancel anytime?
🔹 Trading Tools & AI
How does the AI work?
Our AI analyzes over 10 years of market data, real-time news, and price movements. It detects patterns and generates trade signals and alerts to guide you.
Do I have to follow the AI signals?
Can I automate my trading?
Which markets are supported?
How often are signals updated?
🔹 Payments & Withdrawals
What payment methods do you support?
We accept selected cryptocurrencies.
How do I withdraw funds?
Can I get a refund?
🔹 Security & Privacy
Is my data secure?
Yes. We use bank-grade encryption, two-factor authentication (2FA), and secure servers to protect your data and transactions.
🔹 Support & Education
How can I contact support?
Email us at support@fintrixfx.com or use our live chat feature.
What are your support hours?
Invest with Clarity, Not Confusion.
Whether you’re just getting started or expanding a multi-asset portfolio, Fintrix empowers you to invest smarter with intelligent automation at every step.